Payment Portal

The case study highlights how our automation services helped a service provider to streamline their invoice management process and scale their business, resulting in increased revenue. By using our platform, they were able to reduce the time spent on manual invoicing tasks by 80%, saving 16 hours per week. Our platform also improved customer satisfaction and enabled them to focus on business development, resulting in a 25% increase in revenue within six months of using our platform.

A consulting service provider that provides various services to their clients was facing a significant challenge where their account executives were spending too much time managing invoices and reminding customers to make payments.

This was affecting their business growth, and they approached us to build a platform that could automate the invoice management process. We built a business application using PowerApps and Azure from Microsoft.

This application allowed their clients to see their invoices and make payments without any hassle. This self-service platform enabled their account executives to focus on business development, rather than spending time managing invoices.

Before using our platform, account executives had to manually manage invoices and follow up with customers for payment. This process was time-consuming, and it impacted their business growth. After using our platform, we streamlined their invoicing process, saving their account executives several hours of manual work each week.

The following are some key metrics that resulted from this platform:

Time Saved: Before, Account executives spent an average of 20 hours per week managing invoices and following up with customers for payment. After using our platform, they were able to reduce the time spent on invoicing by 80%, saving them 16 hours per week.
Customer Satisfaction: With this platform, customers were able to view their invoices and make payments without any hassle. This self-service platform improved customer satisfaction, as they could easily manage their accounts without the need for constant reminders.
Business Growth: Our platform enabled our client to focus on business development, rather than managing invoices manually.

As a result, they were able to increase their revenue by 25% within the first six months of using our platform.

In conclusion, we automated their invoice management process, resulting in significant time savings and increased customer satisfaction. This allowed them to focus on business development and increase their revenue.